IT Support

Keep your vital business systems up and running with dedicated IT support from XSIT.

What we do

Dedicated IT support

We provide dedicated IT support for companies of all sizes across Sutherland Shire and the greater Sydney area. Our team can provide both end-user and infrastructure support to ensure your vital business systems keep running efficiently. We can also act as a virtual CIO for your business which helps ensure your company is making the best use of the latest technology.

Infrastructure management

Our infrastructure management services provide peace of mind that your systems are running reliably and protected from malicious attacks. Our cost-effective infrastructure management services proactively monitor your systems 24/7 with most problems fixed remotely before they impact your business. This gives you peace of mind everything is working properly, allowing you to focus on running your business.

Project management

As technology becomes ever more complex, today’s IT projects require careful design and management if they are to deliver the promised benefits. All too often new IT doesn’t deliver the promised productivity or efficiency gains. The solutions experts at XSIT can help ensure your next IT project is not only delivered on time and within budget, but delivers the promised benefits to your business.

How we do it

IT support, maintenance & monitoring

We know IT is vital to the success of your business. That’s why we offer a range of IT support, maintenance & monitoring services to support your business growth. We provide 24/7 monitoring contracts for all servers and endpoints. Alternatively, we can provide ad-hoc maintenance as and when you need it. Whichever option you choose, you can expect the same high level of support and service from an XSIT trained professional.

Hardware installation & upgrades

A new server or hardware upgrade is a major undertaking. You will be stuck with this hardware for several years so you need to ensure it is suitable, not just for today, but five years from now. Our solutions experts can help you choose the right hardware to support your business growth. And once you’ve made a decision we can help to install the equipment in a way which causes the least amount of disruption to your business.

Cloud hosting

Cloud hosting is a cost-effective way of scaling your IT to meet the needs of your business as it grows. But get it wrong, and cloud hosting can be expensive and pose several security risks. At XSIT, our cloud solutions experts can help you choose the right solution for your business. Once a platform or range of platforms has been selected, we can help you provision and manage your cloud servers using our state-of-the-art cloud management platform.

Onsite IT support

While it’s true that most IT problems can be fixed remotely these days, not all of them can. XSIT are based in the Sutherland Shire so our engineers can provide onsite IT support to companies located across the Sydney region. Having a dedicated onsite team available like this gives you peace of mind that your systems are covered no matter what happens. It also ensures that your systems will be back up and running much more quickly than using a remote-only service.

Business continuity

Research shows that 40% of companies fail after suffering a disaster. Fire and flooding are real threats in Sydney which can cost you your business if sufficient business continuity processes are not in place. Our business continuity experts can help assess the risks to your company and develop systems which protect your data in the event of a disaster. While we can’t prevent a disaster from happening, we can ensure you get back up and running quickly. 

Managed security services

Threats to your business are not limited to natural disasters these days, cyberattacks from malevolent actors also pose a significant risk. Research shows that 60% of small businesses are forced to close after suffering a data breach. At XSIT our security experts will assess the risk to your company and design a multi-layered security system to help proactively monitor and protect your data. 

Why choose us

XSIT is a local company which prides itself on providing professional and reliable IT support to companies based in the Sutherland Shire and Sydney. As a local company, we have professional engineers on call 24/7 to support your business. So if you need an onsite visit to get you back up and running, we can be there within an hour. 

As a forward-thinking technology-focused business, we also invest heavily in training to ensure our staff have experience of the latest technologies. So whether it's cloud technology, next-generation WiFi networks, or virtual desktops, we have the knowledge and knowhow to support the technology your business relies on. 

Get in touch

If you would like more information about our IT support services, complete the contact form here or give our dedicated IT support team a call on 0410 669 746. Our engineers are based in Sydney, Sutherland Shire so we are well placed to support businesses of all sizes across the city.